Monday, 14 May 2018

Why I'm Saying No to UUM

This is my personal experience and you may or may not experienced the same thing.

So I'm looking to pursue my studies locally and I want to start as soon as possible *typical me*.
UUM offered classes in May, so I applied.

First things first. The reasons why I chose UUM;
  • The MBA program is quite good, accredited by global bodies
  • MBA structure : classes + exam + without thesis
  • Location is in central KL
  • Classes were held on weekend
  • Fee : RM18k

Just before I applied, I read through the new program book and surprise! Major changes!
  • MBA structure : classes + exam + thesis
  • Fee : RM35k (an increase of 94% / almost doubled)
  • Upon graduation, will receive Chartered Manager status by Chartered Management Institute
To fork out and invest RM35k for a local university MBA is not worth it.


Then okay, my second choice was to take MSc Management. 

Deep down in my heart, deep deep down I felt like it will be less challenging for me. Since I have my diploma, degree and ACCA. All of the modules in this particular MSc program are merely extensions of what I've learnt before. 

But I was stubborn. I want to start studying as soon as possible. 

So I bought the pin number to apply at UUM.

The due date for application was 31st March. I completed everything in the final week of February; the online application, referee report, everything. 

I know the registration day will be on May 6th. Ideally, candidates should know the result and gotten the offer a month before; early April right?

That leaves UUM about a week to decide. So I thought, it must mean they reviewed the application on a rolling basis kan, kalau tak everything will be super last minute. 

So I wait, and wait and wait until the third week of April.

This. Cannot. Be. I contacted UUM on FB since they are quite active. 


Eh? How come the result announcement is on 9th May, while semester starts on the 6th?

It's my own fault that I didn't clarify further.
Instead, I take it as 'Oh.. Maybe they defer the registration day to a later date'.

On May 6th, I saw a post on FB 'UUM welcomes 80 new postgraduate students'.
I was like ^%&#$#^

Mind you, me and N wasted RM200 for the application fee (N applied for another program).
We were confused. And pissed off.

Few days later, I received email from them.



Terrible customer service. No apologies, no explanation on the late offer whatsoever.

To make things worst, they send me the WRONG offer letter.



I replied to the email, asking for my correct offer letter; no reply.

My husband got his offer letter right but didn't get all the supporting documents.


I got all 4 documents while N only got the offer letter.

All in all, a terrible experience.
I truly believe the admission office did a bad job for this cycle of potential-students.

I did not regret saying no to UUM even though I've secured the offer.
Can't imagine the problems I will encountered as a student there.

Not to say other university is perfect but this is too much, for me.

Dodged a bullet!
Now I can apply at my first university of choice 💗 [will be in separate post].

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